![]() Since I was attacked and this answer was downvoted on the basis This would require knowledge of the exact model of yourīut in general this is an option inside the BIOS, perhaps found Otherwise, the simplest solution to use the new disk If you know the password, giving it might help the technician,Īlthough the whole situation is unclear to me and I have The password in order to install Windows. However, the technician cannot access the disk without On it, although the new disk isn't encrypted at all. So the new disk is empty, yet the bitlocker key is stillįound in the TPM so the BIOS is still insisting The only way this makes sense is if the old disk was replaced, I actually wouldn't even expect most people to have it. ![]() He might think having the bitlocker key will reduce the chances of that happening (which to the best of my knowledge it doesn't). The closest thing I can think of is your Windows "digital entitlement" which is somewhat tied to your hardware, if you replace too much hardware, the license will at least need to be re-activated. Sounds dodgy, now in IT, I've heard lots of people say things they believed were true. So far I'm not aware of PC computers were you can't replace a bit of hardware unless you have some security key. So why would having that key be necessary to install a new OS? Windows won't install itself encrypted at first. Your HDD/SSD became corrupted and you need to reinstall Windows. If some data has been salvaged and needed to be decrypted, sure, to replace with a new device, I'm not even aware of any way you could tell Windows to use a specific key. I fail to see how your BitLocker key would help. (After having my SSD in his possession for a week) Techie wants bitlocker key to install new SSD and use same windows product key from BIOS after physical GPU repair and SSD replacement. I’m worried maybe he cloned my hard drive and wants the key to steal my data. He also said the SSD is paired to the BIOS chip and that to reuse my windows key stored in the BIOS he doesn’t want to wipe it? He asked for the bitlocker key - which didn’t sound right to me because I thought that was used to access the hard drive but we’re using a new SSD? He told me that the key is needed because it stops theives from stealing machines and just replacing the SSD. The techie told me I need to install a new SSD, OK. They tried to repair the SSD (taking a week) but it’s a no fix and it was returned to me. During the repair I damaged the SSD at home and the laptop wouldn’t boot.
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